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title: "Getting Started"
canonical: "https://help.releasemanagement.app/space/WIHC/3906699265/Getting%20Started"
format: markdown
---
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# **Overview**
Work Items Health Check is an [Atlassian Marketplace](https://marketplace.atlassian.com/apps/1679578961) application for Jira Cloud that provides teams and project managers with an at-a-glance, data-driven view of the health of every work item. Instead of manually reviewing dozens of fields, the app automatically computes a composite health grade for each issue based on a configurable set of metrics covering flow efficiency, time tracking, milestone adherence, sprint discipline, and linked-issue dependencies.
> The app surfaces a single letter grade (A through D) per issue alongside a detailed breakdown of each contributing score, enabling teams to immediately identify risks, bottlenecks, and process deviations — and act before they become blockers.
# **Key Capabilities**
- Composite health grading (A–D) driven by a weighted average of up to 8 (configurable in the future) health metrics.
- 8 health metrics: Lead Time, Cycle Time, Flow Efficiency, Blocked Time, Returns, Reassignments, Linked Issues, and Sprint Health.
- Status flow timeline — a visual diagram showing time spent in each Jira status, with key events (flags, worklogs, sprint changes, comments) overlaid on a calendar.
- Grade insights — what each grade means and what to do next
- Rovo-powered AI assistance — Ask Guru integration for intelligent risk analysis and recommendations.
# **Target Users**
| **User Role** | **Primary Use Case** |
| --- | --- |
| Project Manager | Monitor overall issue health, catch overdue items, identify sprint risks. |
| Team Lead / Scrum Master | Review sprint health, track returns-to-backlog, monitor cycle and lead times. |
| Developer | Understand individual issue health, track worklog compliance. |
| Release Manager | Validate release readiness across epics and sprints. |
# Quick start: Activate “Work Item Health Check“ Panel
Open any Jira work item (e.g. the last you worked on) and select “**View App actions**“
Find “**Work Item Health**“ and click on it
You you will see “**Work Item Health**“ panel with the following details:
- *Overall Score*, visualization and details
- drill down to *Individual Scores*, visualization and details
- link to “**AI insights**“ and get insights
- Status Panel with details on
- how much time your work item stayed in each status/category
- users involved
- number of returns to status/category (e.g. ping pong between “in development“ and “in review“)
We hope you like the visualization and insight you are getting from this view. So, it might be useful to turn it on for all the work items:
# FAQ & Troubleshooting the App
[https://releasemanagement.atlassian.net/wiki/spaces/WIHC/pages/3906732033](https://releasemanagement.atlassian.net/wiki/spaces/WIHC/pages/3906732033)
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