--- title: "Trust Center by Release Management Apps" canonical: "https://help.releasemanagement.app/space/TRUSTRM/2615476454/Trust%20Center%20by%20Release%20Management%20Apps" format: markdown --- > ℹ️ **Welcome to our Trust Center!** > ℹ️ > ℹ️ Our commitment to data privacy and security is embedded in every part of our day-to-day business. Use this Confluence Space to learn about our Data Protection, Security Posture and reliability related documentation. > ℹ️ We also suggest you become a Watcher for this space to receive all in-time updates. | **Terms of Service** | **Data Privacy** | **[Policies and Controls](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615214109)** | | --- | --- | --- | | [https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615836673](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615836673) | [https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615869441](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615869441)
[https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615869496](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615869496)
[https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615574565](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615574565) | [https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615574583](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615574583)
[https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615574595](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615574595)
*other “internal“ policies are available **[On Demand](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615214109/Policies+and+Controls#On-Demand)** after MNDA is signed. Check out*
[https://trust.releasemanagement.app/](https://trust.releasemanagement.app/) | | **[Data Center Verified](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615836693)** | **[Cloud Fortified](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615148580)** | **[SLAs & Status](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615214127)** | | --- | --- | --- | | **Compliance with Technical Review Process**
- :plus: App's performance at Enterprise scale - :plus: Certification of security checks with the dependency tree - :plus: In-depth review of [“internal“](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615214109/Policies+and+Controls#On-Demand) security, data protection and reliability policies | **Security**
- :plus: [Participation in the Marketplace Bug Bounty program.](https://bugcrowd.com/engagements/releasemanagement) - :plus: Completion of the Security Self-assessment program.
**Reliability**
- :plus: Incident Management - :plus: Tracking & monitoring SLIs - :plus: Assessed for scale
**Support**
- :plus: 24hr response time, 5 days a week - :plus: [Participation in Atlassian’s 3rd party support escalation.](https://developer.atlassian.com/platform/marketplace/cloud-fortified-apps-program-support-requirements) | **Uptime SLA**
***99.9%***
**Our Status**
[https://status.releasemanagement.app/](https://status.releasemanagement.app/)
**Our Partners' Status**
- [https://status.atlassian.com](https://status.atlassian.com/) - [https://status.atlassian.com/](https://status.atlassian.com/) - [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status) | | **[Vulnerability Scans, Penetration Reports](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615705601)** | **Compliance** | **Extended Liability** | | --- | --- | --- | | **Bugcrowd**
- *2024 & 2025 on request* - [2023 - Release Management Apps (by Y2 ENGR)](https://releasemanagement.atlassian.net/wiki/download/attachments/2615705601/2023%20-%20Release%20Management%20Apps%20(by%20Y2%20ENGR).pdf?api=v2) - [2022 - Release Management Apps (by Y2 ENGR)](https://releasemanagement.atlassian.net/wiki/download/attachments/2615705601/2022%20-%20Release%20Management%20Apps%20(by%20Y2%20ENGR).pdf?api=v2) - [2021 - Release Management Apps (by Y2 ENGR)](https://releasemanagement.atlassian.net/wiki/download/attachments/2615705601/2021%20-%20Release%20Management%20Apps%20(by%20Y2%20ENGR).pdf?api=v2)
**Cybersecurity risks**
- [Jan 10, 2023 - Release Management's cybersecurity risk](https://releasemanagement.atlassian.net/wiki/download/attachments/2615705601/vendor-detailed-report-release-management-2023-01-10%20(1).pdf?api=v2)
**SSL report**
- [SSL Server Test - Advanced Kanban and Agile Boards - Powered by Qualys SSL Labs](https://releasemanagement.atlassian.net/wiki/download/attachments/2615705601/SSL+Server+Test_+uboard.releasemanagement.app+%28Powered+by+Qualys+SSL+Labs%29.pdf?version=1) | **SOC2**
- We are ***SOC2 Type 2*** as of Oct 28, 2025 ([Report](https://trust.releasemanagement.app/)) - We are also committed for 2 more years with observation windows completing by Sep 16, 2026 and Sep 16, 2027 ([Letter of Intent](https://trust.releasemanagement.app/))
**Risk Exchange**
[https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/3417800705](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/3417800705)
**Self-Assessments (CAIQ, SIG, etc.)**
[https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615377938](https://releasemanagement.atlassian.net/wiki/spaces/TRUSTRM/pages/2615377938) | **Cyber Insurance**
- Our *Professional Liability/Errors and Omissions and Cyber Security Insurance Certificate* is available upon request |